Terms & Conditions

Please read these terms and conditions carefully. They include binding terms under which Simtech Oil & Gas Pty. Ltd. (Simtech Oil & Gas) will agree to provide training to you.


Liability waiver and acceptance of risk

Participation in the Classroom training course will require travel to and from the course location. By registering for the course, you agree that you are aware of the risks of travel and further that you assume all risks of travel and attendance, including any damage or harm to your person or property arising from any cause other than the gross negligence or willful misconduct of Simtech Oil & Gas.


Further, you affirm that you are physically able to participate in the registered training course offered by Simtech Oil & Gas and agree that you are responsible for your own healthcare while attending the course and while traveling to and from the course. You agree that you have or will purchase any necessary insurance coverages, including medical insurance and travel insurance, whichever is applicable.


Registration & Payment

Simtech Oil & Gas would appreciate receiving registrations at least two weeks before the classroom training course. For Online Training courses, we continue accepting registration till 48 hours prior to course schedule.


Registrations are confirmed upon receipt of payment. In the meantime, an Acknowledgment of Reservations will be issued via email. Once payment is received, an email will be issued confirming the registrant’s seat in the course.

In case of Classroom training, please note we do not arrange hotel accommodations for participants. Please note if a course venue changes for whatever reason, the participant or their representative will be contacted via email.


Simtech Oil & Gas reserves the right without payment of consideration to videotape, film, photograph and/or record course sessions and course participants in any media type and to alter or edit these images for use in its publications, including website entries.


Simtech Oil & Gas may use participant contact information (mail, email, telephone or fax) for the following limited purposes: (i) to provide updated class information and other information related to professional development in the Oil & Gas industry, (ii) to request your help in evaluating Simtech Oil & Gas courses and materials, and (iii) to provide information concerning future course offerings.

The use of any recording device (audio or video) by participants during a Simtech Oil & Gas course is strictly prohibited. The unauthorized use of a recording device during a Simtech Oil & Gas course presentation shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any Simtech Oil & Gas course may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device without the explicit written permission of Simtech Oil & Gas. All training course presentations are the sole property of Simtech Oil & Gas. We are the exclusive owner of the copyright of all course materials.


Course Fees

Course fees are due and payable in Australian dollars (AUD) upon receiving the corresponding invoice. Again, a registration will not be confirmed until payment has been received. For Classroom Training Courses, course fees do not include travel cost and living costs, but do include course, the purchase price of course materials, daily refreshments, and AUD 300.00 non-refundable registration fee. In case of Online Training Courses, the course fees include AUD 50.00 non-refundable registration fee. Payment is accepted via direct bank transfer, Credit Card and Debit Card.


Note: Where applicable due to government regulations, Goods and Services Tax (GST) or Value Added Tax (VAT) will be added to the total course fees. Pricing subject to change. See website for current pricing and availability.


Transfers, Substitutions, Cancellations & Refunds

Transfers may be accepted if received 15 days (5 days in case of Online Courses) or more before the course begins. There is no transfer fee but tuition will be due based on the registered course. If a transfer is made and the subsequent course is not attended, no money will be refunded. Only one transfer per initial registration is allowed.


Simtech Oil & Gas recognizes that business demands on participants change and therefore your plans to attend one of our courses may change. If it is necessary to cancel an enrollment, all cancellation is subject to AUD 300.00 non-refundable cancellation fee (AUD 50.00 non-refundable cancellation fee in case of Online training course) providing the cancellation request is received to us 15 days (3 days in case of Online Training Courses) or more prior to the course start date. In case of registered to Classroom Training Course and if you are unable to cancel prior to the 15-day notification date, you may substitute another individual for your place in the same course by notifying Simtech Oil & Gas prior to the start date. Furthermore, For cancellations, without substitution, received less than 15 days prior to the course, the full course fee is due. Please notify us by visiting Contact Us page on our website, if you wish to cancel or transfer your enrollment.


We reserve the right to cancel any course session at any time. This decision is usually made approximately two weeks (48 hours in case of Online Training Courses) before the course begins. If we cancel a course, enrollees will be given the opportunity to transfer to another course or receive a full refund, provided the enrollment was not transferred into the cancelled course. Wherever it is applicable, keep our cancellation policy in mind when making travel arrangements (airline tickets, hotel reservations, etc.), as we cannot be responsible for any fees charged for canceling or changing your travel or hotel arrangements. We reserve the right to substitute course instructors as necessary.


Late arrivals/missed sessions

Where candidates arrive late for a course or are absent from any session during the course, Simtech Oil & Gas will not refund full or partial course fee.


Certificates

A Certificate of Completion is awarded to each participant who satisfactorily completes the course and will be awarded by the instructor(s) on the final day.


Registration Fraud

There are a few quick ways to recognise registration fraud:

  1. Simtech Oil & Gas emails always end in @simtechoilngas.com.au. Any email styled with “Simtech Oil & Gas” using a different format is not genuine. We will never request that a customer email information to an email address not ending in @simtechoilngas.com.au
  2. The Simtech Oil & Gas website pages always include https://www.simtechoilngas.com.au. Any other format is not genuine. Simtech Oil & Gas will never  request a prospective applicant to visit a website with any address that does not include https://www.simtechoilngas.com.au.
  3. Any communication from Simtech Oil & Gas is always provided to candidates by e-mail from a Simtech Oil & Gas email account ending in “@simtechoilngas.com.au”.
  4. Simtech Oil & Gas will never ask for payment unless a customer has preregistered for a training course.

Should you experience any of the foregoing, please treat the communication as fraudulent and contact us on Contact Us page on our website. Simtech Oil & Gas will strive to investigate the situation and have corrective action taken.


Force Majeure

Neither party will be liable to the other for any failure or delay or for the consequences of any failure or delay in performance of this Agreement if it is due to any event beyond the reasonable control and contemplation of a party to this Agreement including, without limitation, acts of God, war, industrial disputes, protests, fire, flood, storm, tempest, explosion, an act of terrorism and national emergencies.